Ibis Styles London Excel Hotel

ex. Custom House

272-283 Victoria Dock Road, London, United Kingdom, E16 3BY  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Ibis Styles London Excel Hotel

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Cafe

Snack bar

Coffee shop

Lobby bar

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Laundry

Verified Reviews:

  • Room was very basic - Soundproofing didn't seem too good - Continental breakfast is included
  • Great location for excel - Service at the hotel was ok - Staff were efficient and helpful
  • Attached bar and restaurant served great meals - Cleanliness of the room was good
  • Staff at the reception desk were really friendly - Breakfasts are ok - Train is directly across the street
  • Ideal location - Hotel was clean and comfortable - Contental breakfast was adequate

Overview

The unique 3-star Ibis Styles London Excel Hotel provides functional rooms with a panoramic view of the River Thames. The hotel opened its doors in 2001 and was remodeled in 2012.

This hotel is located in a central area, 8 km from The Monument. A metro station as well as Silvertown subway station are not far from the hotel.

Shoppers will enjoy great location close to fairgrounds and shopping centers.

Guests will find themselves a 5-minute walk from Custom House for ExCeL train station. The hotel is about 10 minutes' drive from London City airport, which is 5 km away.

Rooms

Twin room for single use, holiday home and family two-bedroom single room have modern-style décor along with climate control, a private safe, TV, ironing facilities and direct dial telephone. Some rooms at Ibis Styles London Excel Hotel have a view over the river. The rooms come with en suite bathrooms featuring a bathtub, a shower and a bathroom phone.

Eat & Drink

Guests can start their day with traditional English breakfast served at the dining area. At the award-winning sandwich bar guests will enjoy a selection of coffee and tea. Bollywood Brasserie and The Upper Deck Restaurant & Bar at the Novotel London ExCeL serve a selection of meals within 200 meters from the venue.

Services

Hotel services include laundry, housekeeping and tour/ticket assistance maintained by friendly staff.

Relax

An outdoor swimming pool and barbeque grills are also offered on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid Private parking is possible on site.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   282.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Exercise gym

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Children's menu
  • Paid kids club

Leisure facilities

  • Outdoor swimming pool
  • BBQ facilities
  • Leisure/ TV room

Room facilities

  • Air conditioning
  • Heating
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Electric kettle

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 12 years
Existing bedding FREE

How to reach hotel

hotel Ibis Styles London Excel Hotel London location
Show big map »

Hotel Address:

272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

Get directions
City Center
  • London
    6.8 km
Airports
Train Stations
  • Woolwich Arsenal
    3.7 km
  • Blackheath station
    5.1 km
Underground stations
  • Silvertown
    1.6 km
  • Canning Town
    1.4 km
  • Bus stop
    2.0 km
Restaurants
  • Custom House Pub and Kitchen (cuisine: European)
    20 m
  • Bollywood Brasserie (cuisine: Indian)
    200 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    282

Hotel Awards

UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Ibis Styles London Excel photos Room
Twin Room
  • Room size:

    13 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Individual air conditioning
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Electric kettle
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • VCR player
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Standard|Twin Room - With Breakfast. Standard-Bed & Breakfast-Standard

Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|Double Room Studio

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Twin room sole use

Holiday Home
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Voice mail
  • Bathroom:Hair dryer
  • Media:Television
  • 220 V AC
  • Wake up service
Room Description:

Standard|The Mansion from Home

Ibis Styles London Excel photos Room
Studio Apartment
  • Room size:

    25 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Apartment|Double Room - With Breakfast. Studio Apartment-Bed & Breakfast-Standard

One-Bedroom Apartment
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Double beds

  • Check Prices
Room Description:

APARTMENT ONE BEDROOM. BED & BREAKFAST

Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

APARTMENT TWO BEDROOMS. BED & BREAKFAST

Family Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds, 2 Single beds

  • Check Prices
Room Description:

2 Double Bed, Non-Smoking, Family Room

Family Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

FAMILY ROOM TWO BEDROOMS. BED & BREAKFAST

Ibis Styles London Excel Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Convention centers

Amusement

  • Gala Bingo1.2 km

Air business related

  • London City Airport1.7 km

Transport

  • Emirates Air Line - Greenwich Peninsula1.7 km

Underground stations

Local attractions

  • Dinosaurs Unleashed London O21.7 km
    The O2, London
  • British Music Experience1.8 km
    The Bubble, London
  • Geffrye Museum2.1 km
    Kingsland Road, London
  • Up at The O21.7 km
    The O2, London
  • The Thames Barrier1.9 km
    1 Unity Way, London

Near the hotel

  • ISKCON Bhaktivedant Manor810 m
    Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
  • Thames Barrier Park1.2 km
    North Woolwich Road, London

Restaurants nearby

  • Custom House Pub and Kitchen20 m

    Address: 272 - 283 Victoria Dock Road
    Phone: 44 (0) 20 7474 0011

    59% likes this, based on 81 reviews
    Cuisine: European
    Price Range: GBP 24 - GBP 49

  • The Upper Deck Restaurant & Bar at the Novotel London ExCeL200 m

    Address: 7 Western Gateway
    Phone: 0207 540 9700

    68% likes this, based on 57 reviews
    Cuisine: Contemporary, International
    Price Range: GBP 20 - GBP 57

  • Square Pie Company290 m

    Address: ExCeL London

    63% likes this, based on 17 reviews
    Cuisine: English

  • Bollywood Brasserie200 m

    Address: 2 Western Gateway
    Phone: 020 7473 5004

    Cuisine: Indian
    Price Range: GBP 43 - GBP 54

  • Docklands Bar & Grill310 m

    Address: Royal Victoria Dock
    Phone: +44 (0)207 055 2119

    Cuisine: European, British
    Price Range: GBP 24 - GBP 49

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    282

Hotel Awards

UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Ibis Styles London Excel Reviews

Guest reviews are submitted by our customers after their stay at Ibis Styles London Excel

Average guest rating

7.2out of 10
Very good
Based on 2249 reviews

Guest reviews

  • Single
    8.8

    very close to excel , good choice of resturants, staff good given its a London hotel, parking hassle free and safe

    if your not visiting Excel then not much else around

  • Older travelers
    8.8

    access to Docklands light railway , Price , Good pub attatched

  • Older travelers
    8.2

    Very nice hotel, excellent staff,very clean,nice food.perfect for attending o2 .We stayed two nights.

    Disadvantages// you are a fair bit outside london city which involves a train (d l h) into the metro

  • Family with children
    10.0

    The hotel well placed for O2 , It was clean and quit perfect for what we wanted

  • Couple
    8.8

    it was very clean from the outside of the building to the reception and the rooms... also the food was very gd and very reasonably priced!

  • Single
    8.2

    It was a convenient location and was priced very reasonably. The room was comfortable and the food good.

    My room was very cold. However, when I mentioned this at reception, I was given an extra blanket and a room heater which helped greatly.

  • Couple
    7.8

    Location was perfect for show at the 02 arena, hotel clean and tidy and suited us fine.

    Shower and toilet facilities were adequate but not best bit about our room!

  • Couple
    7.4

    Staff, easy to find and very clean.

    The tv turns straight onto pay per view, and lack of food in vending machinea.

  • Group of friends
    7.4

    Breakfast was enjoyable room clean and comfortable but not large enough for more than one night

    The afternoon staff was not very friendly but the morning receptionist was very pleasant

  • Older travelers
    6.2

    Room small but perfectly formed, every thing worked, quiet. Good value for London.

  • Couple
    8.8

    Excellent location for visiting o2 with easy access to dlr & tube. Room very clean and has all you need. Bed very comfortable too.

    We visited the in-house chinese restaurant and was very frustrated to discover when being presented with the bill we had been charged incorrectly for our drinks (charged double the correct amount) then they added a huge service charge, then had the cheek to round the bill up. Was not at all impressed.

  • Single
    5.0

    It was close to the Grand Design Show where we were exhibiting!!

    The food in the bar wasn't great.

  • Older travelers
    9.6

    had a great stay and will be booking again like everything

  • Group of friends
    10.0

    Easily accessable to the o2 arena, staff very helpful (particularly as I needed help in knowing how to get to the o2). Food in the pub was reasonably priced and tasted delicious. Agood short stay place

    Room quite cramped with the two beds

  • Group of friends
    6.6

    It was an ideal hotel for a short break, and the location for our needs were great.

    We wanted a smoking room and this was allocated to us but the room was very smalland we were uunable to get to our clothes unless we moved the bed. Room 110

How to reach hotel

hotel Ibis Styles London Excel Hotel London location
Show big map »

Hotel Address:

272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

Get directions
City Center
  • London
    6.8 km
Airports
Train Stations
  • Woolwich Arsenal
    3.7 km
  • Blackheath station
    5.1 km
Underground stations
  • Silvertown
    1.6 km
  • Canning Town
    1.4 km
  • Bus stop
    2.0 km
Restaurants
  • Custom House Pub and Kitchen (cuisine: European)
    20 m
  • Bollywood Brasserie (cuisine: Indian)
    200 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    282

Hotel Awards

UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge